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Tuesday, February 1, 2011


Mobile, Email Registration for BSNL Landline, Broadband

BSNL CDR System is now all set to provide SMS based new services to Broadband and Landline subscribers. BSNL subscribers are advised to register their mobile number and email id at the time of request for service in the CAF form filled and signed by them. This authorises BSNL to communicate with them and provide them a host of self care services on their registered mobile number or email address. In order to enable customers to keep their contact information updated without visiting the CSC, mobile number and / or email id registrations (including changes) are to be now to be offered via SMS. CDR would then carry all correspondence from / to these mobile and email only.

To Register Mobile Number, follow the steps below:
Send the SMS to 53334 in the following format from the mobile number that should be registered:
REG{space} STD Code-Telephone No {space} Customer Id
OR
REG{space} STD Code-Telephone No {space}Billing Account Number
If the SMS is received with valid inputs as per above format , CRM registers the Mobile Number against the customer in the Contacts screen. An acknowledgement is sent to the mobile number.
Services offered by BSNL CDR System through Mobile:
1.Landline and Broadband Fault Booking by SMS


2.Latest Bill Enquiry by SMS

3.
Broadband Usage detail SMS once usage move above 80%.
4. Payment, Bill Alerts

 



 

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BY::....R.Swaminathan/SDE Marketing/BSNL/Thanjavur..
Cell::9486103250          Email-----nathanbsnl@gmail.com    
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